On successful completion of payment, an order confirmation is mailed to the customer’s registered email address. Stitch Monkie reserves the right to cancel an order within 3 business days of receiving the order if we are unable to fulfill the order. Orders may be canceled by Stitch Monkie under exceptional circumstances, including but not limited to – fabric or trims failing quality check, insufficient fabric, inability to comply with special instructions requested, incomplete or unsupported address location, orders not complying with our coupons usage policy, orders at prices that significantly vary from market or Stitch Monkie’s standard prices due to manual or technical error, orders flagged by our technical systems as suspicious usage of credit cards or other payment options or any other potential abuse of our service. In all such cases, Stitch Monkie will inform the customer of the cancellation and refund the full order value within 3 business days of receiving the order
Where we deliver
We ship only to physical shipping addresses within the contiguous United States. We don’t ship to P.O. boxes, APO / FPO addresses
How we deliver
When we deliver
SHIPPING COSTS: The US
All Stitch Monkie apparel is made by hand at our production facility in India before being shipped directly you. Since we don’t advance produce or store our clothing, there may be additional customs or duty fees associated with your order beyond the actual shipping cost for your items.
All Orders will be charged a flat fee of $10.00/Shirt.
US Sales Tax
Stitch Monkie is committed to complying with the tax laws of the countries where we are doing business. We manage our tax compliance by relying on the advice of professionals to ensure that we obey the law and file returns and make payments to the appropriate tax authorities. Items purchased on www.stitchmonkie.com and shipped to locations in the United States, may be subject to tax.
The amount of sales tax we collect depends on the purchase price of the item, the type of item purchased, and the destination to which the purchased item is shipped. Stitch Monkie collects sales/use tax on sales of taxable products shipped to destinations in California, Colorado, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Michigan, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Utah, Washington, West Virginia, Wisconsin, and Wyoming, unless the sale of the product is not taxable or the purchaser provides evidence indicating that it isn’t required to pay sales tax on such purchases.
The taxable total selling price of an item will generally include shipping charges and discounts. No tax will be collected on the purchase of gift cards, but purchases paid for with gift cards may be subject to tax as discussed above.
Stitch Monkie does not collect sales or use tax, as it is not required, on shipments to persons in states other than those listed above.
US Customs Fees
While personal purchases over $800 in a single day incur US Customs duties, we absorb this fee for customers with orders shipping to the US. Should you still encounter any demand for payment of these duties from our courier, please contact us at by email ([email protected]) and you will be reimbursed.
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